Online & Telehealth Psychologist Sydney

Our psychologist offers individual work with children over the age of 7, adolescents, and adults.

Yes, you can receive a Medicare rebate for telehealth or online psychology sessions. You will need a current Mental Health Care Plan.

Clients with a Mental Health Care Plan will receive a rebate of $92.90 (2023) from Medicare for telephone or online consultations with a registered psychologist. Clients may receive a rebate for up to 10 sessions, per calendar year. This reduces the overall cost of the consultation.

You do not need a mental health care plan or referral to seek support from our psychologist. To book, simply click the ‘Schedule a consultation’ button below.

Research shows that online or phone therapy can be just as effective as in-person therapy. Our psychologist is confident and experienced in delivering evidence-based treatment and support online and by telehealth.

Both an online psychologist and an online counsellor will work with people with mental health issues; however, only psychologists are trained to assess and diagnose.

Both professionals can adopt a person-centred approach as we do here at Level Headed Psychology.

There are also differences in training and regulatory bodies.

Psychologists are regulated by AHPRA, while counsellors are regulated by PACFA and ACA. Both can be trained in most treatment approaches.

Both our psychologist and counsellor are committed to keeping on top of the latest developments in research and clinical practice guidelines, and participate in regular clinical training and supervision opportunities.

Yes, an online psychologist has the same qualifications as a psychologist you would see face to face. Our psychologist Douha El-Assaad is both a psychologist and clinical Registrar whose qualifications include:

Bachelor of Science (Psychology) (USYD)

Graduate Diploma of Psychology (WSU)

Master of Psychology Practice (Clinical) (ACAP)

Graduate Diploma of Family Dispute Resolution (near completion)

She is also registered with the Psychology Board of Australia (PsyBA). She partakes in regular clinical supervision, training and consultation.

Yes, we are committed to delivering a safe service, including the safety and confidentiality of your information. Our sessions are held via a secure and encrypted video-conferencing platform called Halaxy, used by many other health professionals.

While online therapy is suitable for most people, it isn't for everybody. Situations where online therapy may not be appropriate or helpful, include:

• When somebody's life may be in danger due to self-harming behaviour or the possibility of harming others

• Where there are concerns about the well-being or safety of somebody aged under 16

• People who do not have a safe space where they can access support and therapy

If you're unsure whether online therapy may be helpful for you, please let us know your concerns, and we will work with you to determine your needs. Our practitioners may offer a brief 5-10 minute phone call to assess whether online or telehealth therapy may be helpful for you.

Clients pay via electronic transfer through our scheduling platform Halaxy. Payment is automatically processed at the time of the appointment.

For clients with a Mental Health Care Plan, they will receive a rebate of $92.90 from Medicare for psychology sessions. This covers up to 10 sessions, pending review with their GP or psychologist. Medicare rebates are automatically processed for you, after your session.

Clients with private health insurance may have some of their psychology fees covered under insurance. For more information, clients are encouraged to contact their private insurer directly.

For clients with a workplace injury or motor vehicle injury, their insurance covers the cost of psychology sessions. The number of sessions approved will differ from one client to another. Our Psychologist is registered with SIRA (State Regulatory Insurance Scheme) and is an approved provider of psychology services for clients with a workplace or motor vehicle injury.

For NDIS clients, our psychologist and counsellor offer therapeutic sessions for self-managed or plan-managed clients. Invoices for services are provided, and payment is made electronically or by bank transfer.

Our psychologist is also a registered provider with Victims Services, and a sponsor for the Work Development Order (WDO) program. For clients seeking support under Victims Service, there is no cost. For clients seeking support with WDO, the full psychological consultation fee applies.