Online Counselling Sydney
Access a counsellor in a confidential environment, all from the comfort of your own home.
Don’t Suffer In Silence
At Level Headed Psychology, we understand that seeking help for mental health issues can be daunting, and sometimes finding the time to attend face-to-face counselling sessions can be difficult.
For some, chronic pain or other disabilities may mean that taking care of yourself means staying at home when you can. For others, finding the time to squeeze in your next session between work, and family commitments can seem impossible, causing even more stress.
However, putting your well-being first is always a great step to take, and with today’s technology, it doesn’t mean you have to give up on caring for yourself and meeting your own needs.
Distance? Busy Schedule? No Problem— Try Online Therapy
We all have unique situations with our schedules, family, relationships, and personal lives.
That's why we offer convenient and confidential online counselling services for individuals seeking support.
When you need to talk about your feelings of anxiety, depression, or relationship issues in a safe online space, we’re here for you and can meet you where you are in more ways than one.
Our highly qualified and experienced registered counsellor and psychologist are well-trained in a range of mental health issues, including anxiety, depression, stress, relationship problems, and more.
We are dedicated to providing a safe and supportive environment where you can explore your thoughts and feelings and work towards a healthier and happier life.
How Does Online Counselling/Online Therapy Work?
Our online counselling sessions are conducted via secure video conferencing software or by phone, allowing you to connect with your counsellor from wherever you feel most comfortable.
The service is similiar to what you would receive from an in-person session. However you choose to access support at Level Headed Psychology, our commitment to helping you never wavers in any way.
Consultation Options
Online Consultation
Our online counselling sessions take place over a secure and encrypted video platform Halaxy. Online counselling requires you to have a computer and Internet access. These sessions cost $1280 for a 50-minute sessions for individuals. Our counsellor offers consultations for couples, costing $180 per session.
Phone Consultation
Phone sessions are a fantastic service for those who would like the benefits of a counselling session.
These sessions are also secure and encrypted. Telehealth appointments are also $120 per 50 minute session for individuals.
Phone consultations are not recommended for those seeking couples therapy.
What You’ll Need For Phone Or Online Counselling
When you book a phone or online counselling session, you will need a quiet, safe space where you can focus and talk freely. For phone or Telehealth consultations, you will need phone reception, and for online therapy, you will also need a secure Internet connection.
When you make an appointment, you will be directed to fill in intake, consent, and confidentiality forms. Please read and fill these in and return them before your session.
Ready to start your mental health journey from home?
Get in touch.
What Can We Help With?
Our counsellor’s areas of interest include:
Anxiety
Bereavement
Coping Skills
Depression
Divorce
Family Conflict
Life Coaching
Marital and Premarital
Peer Relationships
Pregnancy, Prenatal, Postpartum
Relationship Issues
School Issues
Self Esteem
Stress
Trauma and PTSD
Women's Issues
Cultural issues
Both our psychologist and counsellor offer trauma-informed, culturally aware and informed services, and are bilingual with fluency in English and Arabic.
Your Online Counselling Questions Answered
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Our registered counsellor works with children over the age of 12 and adults either as individuals or couples.
For those seeking couples therapy, it is recommended that you book an online consultation. Phone support is not available to couples.
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For clients with private health insurance, their sessions may or may not be covered as it will depend on the specifics of their coverage, so it’s recommended to check with the insurer.
Clients with a workplace injury or motor vehicle injury will find that their insurance will cover the cost of psychology sessions.
For NDIS clients, we offer therapeutic sessions for self-managed and plan-managed clients.
Most people pay privately for online counselling sessions.
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Psychologists are specifically trained in dealing with more complex mental health presentations, although experienced counsellors can do this as well.
To better understand which would be most suited for you, please get in touch with us to discuss your needs.
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The number of counselling sessions a person will need will vary depending on their individual circumstances, such as the reason that they are seeking therapy, how their situation is affecting them, and their personal needs and goals.
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You do not need a referral to access support from a counsellor.
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Online counselling can be as effective as face-to-face counselling.
There is research suggesting that online therapy can be as effective as accessing more traditional, face to face options.
Here at Level Headed Psychology, our vision to offer an inclusive and accessible service with an extended reach - offering support online and by phone, and no longer limiting our clients to accessing the therapist closest to them - allows for just that.
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Clients pay via electronic transfer through our scheduling platform, Halaxy. Payment is automatically processed at the time of the appointment.
For NDIS clients, we can offer therapeutic sessions for self-managed or plan-managed clients.
The Benefits of Online/Telehealth Counselling
There are many benefits to online or phone counselling, including:
Convenience— Online or phone counselling allows you to access therapy from the comfort of your own home, without the need to travel to a therapist's office. This can be particularly helpful if you have mobility issues, live in a rural area, have young children or have a busy schedule.
Accessibility— Online or phone counselling can make therapy more accessible to people who might not otherwise be able to access it, for example, people who have disabilities that make it difficult to leave the house.
Flexibility— Online or phone counselling can be more flexible than traditional in-person therapy, as it allows for sessions to be scheduled outside of normal business hours and can be conducted from anywhere with an Internet or phone connection.
Overall, online or phone counselling with an online therapist can provide a convenient, accessible, and flexible way to access therapy that can be just as effective as traditional in-person therapy.
Meet Our Counsellor
Sarah El-Assaad is our client-focused online counsellor with a wealth of knowledge and a warm, professional approach to her work.
She believes that counselling sessions have the ability to change a person’s life for the better in many ways and may just be your perfect match for online counselling!
Whether by secure video or on the phone, she can’t wait to help you develop new skills and practical tools for your well-being.
Break Free With Level Headed Psychology
We understand that every individual's needs are unique, which is why we offer online counselling services in Sydney.
Whether you’re most comfortable at home or in your private office, we provide personalised treatment plans tailored to your specific concerns and goals. Interested in online counselling? Simply book your online counselling appointment with us today.